Signature Boston Blog
Public Safety Department Brings Training, Expertise to Boston's Convention Centers

Keeping you and your attendees safe throughout your conventions, meetings, and events is a top priority at the Thomas Michael Menino Convention and Exhibition Center and the John B. Hynes Veterans Memorial Convention Center.

To uphold our rigorous safety standards, the Massachusetts Convention Center Authority (MCCA)’s Public Safety Department stays prepared with proactive training and a comprehensive set of complimentary and value-added services available for your next event. Read on to see how Boston leads the way in convention center safety and security.

Anti-terrorism Training

The Public Safety Department recently applied and was selected for a Federal Grant from the Department of Homeland Security to conduct an anti-terrorism training and exercise. This training scenario includes both a tabletop and full-scale exercise, accompanied by multiple planning meetings throughout.

Included in this exercise are multiple first responder communities from the city, state, and federal government. Public Safety has also included surrounding hotel partners to focus on a large campus-based response that affects and requires action from these entities. The goal of this exercise is to build upon and test the already established MCCA Active Shooter Joint Response Plan with our first responder community.

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Results By the Numbers

Always up to date on the latest trainings and preparedness, our Public Safety Department upholds a track record of setting industry safety standards:

  • This fiscal year, Public Safety will process close to 3 million guests through security screening checkpoints.
  • Public Safety’s Event Operations Team will oversee over 100,000 hours of event security coverage, ensuring floor plan safety, access control plans, and executive protection assistance among many responsibilities.
  • The Facility Operations Team works 24/7 across three properties and has responded to hundreds of calls for emergency assistance over the past year. The team is trained in CPR/AED, first aid, and suspicious activity/behavior recognition.

Complimentary Services

Boston provides a safe, secure convention center environment, including an assigned Public Safety Manager who will work with you to design a security plan specific to your needs and any potential concerns. All Menino and Hynes Convention Center events also includes each of the following complimentary services:

  • Perimeter Security Coverage
  • Evolv Express state-of-the-art screening system
  • 24/7 Command Center
  • C.A.T.C.H. System (Conduct Assessment Targeting Criminality & Hostility) detecting and mitigating threats
  • First Aid Trained Public Safety Staff and AED defibrillators and bleeding control kits throughout our facilities
  • Lost and Found & Emergency Reporting available to all visitors
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Value-Added Services

In addition to complimentary services, Public Safety can provide additional security staff for full building coverage while handling additional requirements for access control, rooms restrictions, VIPs, and more. Here are value-added services you can add to expand your safety coverage at your Menino or Hynes Convention Center event:

  • Enhanced Security Screenings
  • Digital Radios
  • EMT Services
  • Boston Police Detail
  • Canine Services
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For more details on our Complimentary and Value-Added Public Safety Services, see our brochure below:

Complimentary and Value-Added Services

Public Safety can serve as your event’s comprehensive, one-stop security team and offers a wide range of services including pre-show assessment, on-site coverage, and post-show evaluation. Schedule a visit and see why planners are choosing safe, secure facilities in Boston!

Boston delivers the most comprehensive event solutions, with two award-winning convention centers, endless customization opportunities, cutting-edge technology, and a commitment to safety excellence. Learn more about our offerings by visiting the Plan Your Event section of the website, and visit our Public Safety info page.